Privacy Policy

1. Introduction

R&S IT Solutions (M) Sdn Bhd ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

2. Information We Collect

3. How We Collect Information

• - Direct interactions
• - Website interactions
• - Online forms
• - Email communications
• - Service inquiries

4. Purpose of Data Collection

We collect and process your data for:

• - Providing IT solutions and services
• - Customer communication
• - Business development
• - Marketing communications
• - Improving our services
• - Legal and regulatory compliance

5. Data Sharing and Disclosure

We may share your data with:

• - Service providers
• - Business partners
• - Legal authorities (when required)
• - Professional advisors

6. Data Security

We implement:

• - Encryption technologies
• - Access controls
• - Regular security audits
• - Data protection measures

7. Your Data Rights

You have the right to:

• - Access your personal data
• - Request data correction
• - Withdraw consent
• - Request data deletion
• - Object to data processing

8. Data Retention

We retain personal data only for:

• - Service provision
• - Legal requirements
• - Business purposes

9. International Data Transfers

We ensure data protection during:

• - Cross-border service delivery
• - Cloud storage
• - International communications

10. Compliance

Our policy adheres to:

• - Personal Data Protection Act 2010 (Malaysia)
• - GDPR principles
• - International data protection standards

11. Contact Information

Data Protection Officer:

• - Email: Admin@rnsitsolutions.net
• - Phone: +601136132310
• - Address: D-07-01 Menara Mitraland 13A, PJU 5, Jalan PJU 5/1, Kota Damansara, 47810 Petaling Jaya, Selangor

12. Policy Updates